Last year, 70-year-old Maria Torres couldn’t get rehabilitation therapy after a stroke because UnitedHealthcare’s algorithm, with a 90% error rate, denied her coverage. Maria’s daughter watched her condition worsen for days until she passed away. This is not the only case: thousands of Americans lose or delay essential care each year because AI claim denial systems like UHC’s nH Predict automatically overrule doctors, without reliable human review.
Behind every denied claim is a real patient, a grieving family, and lasting harm, with UHC’s denial rate being double the industry average. Countless families are left desperate, unable to afford treatment, fighting a decision made by an algorithm no one will explain or double-check.
We’re demanding UnitedHealth Group:
- Require human medical review for every AI claim denial
- Publicly disclose error rates of their claim algorithms
- Explain how claim AI makes decisions, including algorithm logic
- Admit and apologize for the harm caused
No one should lose access to lifesaving care because of an error.
Please sign here to help patients fight unjust denials:
https://chng.it/59bHHsyTMD