Patient Leader Certification Program: Frequently Asked Questions

Social Health Network's Patient Leader Certification Program will help you make your mark in the healthcare space. Created for Patient Leaders, the program can help you sharpen your message, extend your reach, avoid pitfalls, own your voice, discover your path, and so much more.

You might have questions about the Patient Leader Certification Program and how it plays a role in health leadership. Getting answers to these questions can help you better understand the program and how it can boost your credibility, increase your impact, and amplify your voice.

How much does the program cost – is it really free?

Yes, it’s 100 percent free! Supporting online health communities is at the heart of what we do. And we’re committed to supporting Patient Leaders everywhere in making a difference. When developing the Patient Leader Certification Program, it was important for us to create a best-in-class program that was designed to set Patient Leaders up for success – and freely accessible to all.

How do I sign up?

You’ll be asked to log in or create an account and password on our Social Health Network platform. This will give you access to the Patient Leader Certification Program, plus a ton of other available training. Once signed up, you’ll receive a welcome email that will contain a link to the certification program. After that, you can start diving into the lessons!

How much time do I need to commit?

We estimate it will take 8 to 10 hours to complete the program. Because it’s on-demand, you can complete the lessons at your own pace. You have 12 months to complete the program from when you sign up.

How long will I have access?

You have free, unlimited access to the Patient Leader Certification Program. You can revisit and review the training materials at any time – even after you complete the program.

I don’t have any experience – is this program really for me?

Absolutely! Take another look – you do have experience. Perhaps you’re a patient living with a chronic condition. Or maybe you’re a caregiver or care partner. You’ve had to navigate everything from symptoms to diagnosis. From researching treatments to managing the okay days…and not-so-okay days. You’ve learned so much along the way. Your lived experience is experience. Your insights could have a huge impact on the lives of others. And completing this program could have a huge impact on yours.

What resources are needed?

All you need is an internet connection, a computer, and a desire to make a meaningful difference. You’ll also want a place to capture your thoughts, questions, and reflections, such as a notebook or digital journal.

What if I need support or have questions along the way?

No problem – simply email us at and we’ll get right back to you.

Who is Health Union?

Health Union is the proven industry leader driving and amplifying social health. As the premier social health company, only Health Union encourages the dynamic, real-time action people take to find meaningful connections and share information that impact their health journey. Currently, Health Union has 45 (and counting!) online health communities that provide information, connection, and support to patients and caregivers around the world.